1. How far in advance do we need to make reservations?
It’s a good idea to make reservations at least 6 to 12 months in
advance.
2. Do you have a special rate for nonprofit organizations?
We only serve nonprofit groups. Our rates are tailored specifically for
the nonprofit community.
3. What type of deposit do you require?
Each of our sites has a minimum number of people that we can serve. The
deposit is 25% of the minimum and is due with your signed contract. The
remaining balance is due on the last day of the event.
4. How do I make a reservation?
In order to make a reservation at a UCCR site, please call our
reservations office at (800) 678-5102, and speak to a staff member. The
office is open Monday through Friday, from 8AM to 5PM.
To book a reservation for Ralston White Retreat only, please call 1-888-388-0858.
5. What are the check-in and check-out times?
There are no specific times to check-in and check-out. Depending on the
needs of your group and the availability of the site, you may set your
own times. There are some occasions when we might ask your group to
vacate your bedrooms before you leave the site. We will talk to you
about this in advance.
6. Can I stop by the site with some members of my group to have a look
around?
Yes, but you will need to call the site first and set up an appointment.
7. Can we plan our own menu?
Yes. You can choose items from our sample menus, request specific items
and work with our staff to create a menu that works specifically for
your group. There may be additional charges for some menu choices – the
staff will inform you of this in advance.
8. Can you accommodate people with special dietary needs?
We are happy to accommodate nearly every dietary need (allergies,
Diabetics, gluten-free, vegan, vegetarian, etc.), as long as we know
well in advance. It is sometimes helpful to have the person with the
dietary request call the staff at the site directly.
9. Is there staff available if we need anything?
Yes. Typically, staff members can be found in the kitchen or in the site
office during the day. After hours, staff members are available by
phone. Staff phone numbers are located by every guest phone.
10. Can I bring my dog?
Service Dogs, Canine Companions, and Assistance Dogs are welcome at our sites. Otherwise, all animals need to
be kept at home.
11. Will the pool be open?
UCCR sites with pools generally open their pools depending on weather.
Typically, pools are open from May through September, but please call
the Site Director well in advance of your event to check on the pool’s
availability. At UCCR camps, you will also need to schedule specific
pool times so that we can schedule lifeguards.
12. What else is there to do at the site?
All of our sites have numerous possibilities for group activity and fun.
Hiking, swimming, horseshoes, volleyball and camp fires are just some of
the many choices your group will have. Please feel free to call the site
director in advance if you would like suggestions or help creating your
program.
If you have any other questions, please feel free to call our
reservations staff at (800) 678-5102 or e-mail us at Reservations@UCCR.org.
You also may contact the site directly. We look forward to serving your
group!
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