Frequently Asked Questions

YES.  6-12 months usually guarantees the dates and facility of your choice.

DEFINITELY!  Please call our reservations team toll-free at 1-800- 678-5102, Monday - Friday, 8AM - 5PM.  If it is more convenient for you to call at a different time, leave a message and we’ll get back to you the next business day. You can also email our staff at

reservations [at] uccr [dot] org

 

ABSOLUTELY Since we serve only nonprofit groups, we are committed to fees that are significantly less than comparable private facilities.

YES. The deposit is 35% of the minimum number of people (Guaranteed Minimum Fee or GMF) that a particular site can serve.  The balance is due on the last day of the program. At Little Basin, full payment is due before arrival.

The Guaranteed Minimum Fee (GMF) is based on the minimum number of people required to book the site multiplied by the cost per person. The GMF does not include CA State tax on meal service.

OF COURSE We will work with you to determine the best scheduling for your group and we’ll confirm the details in advance. Arrival and departure may be dependent on other arriving/departing group’s schedules.

Children 6-11 years of age stay at reduced rates when attending an event with a parent (i.e. Family Camp). Children 5 and under stay for free when attending with a parent.

Most of our sites have multiple occupancy accommodations. Some rooms are doubles and could accommodate single guests, depending on the site.

YES to both questions!  You will be able to select items from our sample menus and request optional items at an additional charge.  We can accommodate allergies, Diabetics, gluten-free, vegan, vegetarian, etc. if we know in advance.  We encourage the person with the dietary request to speak directly with our staff.

Yes. Snack and beverage service are included at Westminster Retreat. This service may be purchased at an additional cost at the other sites.

YES.  During the day, staff members are on site. to assist you if needed and available by phone after hours.

All of our sites have numerous possibilities for group activity and fun. Hiking, swimming, horseshoes, volleyball and campfires are just some of the many choices your group will have. Please feel free to call the site director in advance if you would like suggestions or help creating your program.

In general, pets are not allowed at our sites. In special circumstances, Service Dogs, Canine Companions and Assistance Dogs are welcome at our sites.

PLEASE DO. Just call us to set up an appointment that is convenient for you.